|
|
|||||||
 |
|||||||
    
|
|||||||
|
Privacy Les Dames d'Escoffier respects your right to privacy. When you visit this site, you may provide information on two different levels about your visit:
We want you to be aware of what information we collect, and how we handle this information. If you would like additional information, visit our Customer Service Policies. What information does the Web site gather? Please be assured that we do not collect personal information from you unless you provide it to us. This means that you can visit our Web site without telling us who you are or revealing any information about yourself (such as your e-mail address, software you are using, or any information about yourself). As you browse the site, our web servers collect information about your visit, not about you personally. Via web server logs, we monitor statistics such as:
None of this information is associated with you as an individual (see information about cookies below). We use these statistics to improve our Web site, to monitor its performance, and to make the Web site easier for you and other visitors to use. What about pages that ask for personal information? When visitors supply information about themselves for a specific purpose, we use the information for that purpose (such as to provide the service or information the visitor has requested). For example, you may be asked to give us individual information to purchase a product or service, receive information, manage online account registration, or apply for a job. The information may range from your zip code, to your phone number, account number, a credit card number, age, gender, mother's maiden name, social security number, e-mail address, organization URL, resume, or mailing address. When visitors use our Web site to order services, we may use this individually identifiable information as we would use the same information obtained in a traditional non-electronic manner. For example, to publish your name, address, and phone number in our directories (unless you have requested a non-published number), or to evaluate your service needs and contact you regarding additional services you may find useful. Should any changes be made in the way we use personally identifiable information, Les Dames d'Escoffier will contact you via e-mail notifying you of this change and to give you the opportunity to choose to opt-out of such use. Ê What happens to information when I fill out registration forms? We encourage all visitors to register with us, although registration is only required for access to online billing or local account management. The registration forms request accurate contact information (like name and e-mail address) and preferences that help us better serve you. Your name and e-mail address are used to send you information about our company, product updates, special offers, and newsletters. You may change your e-mail, user ID or password online; or you can choose to remove your name from our user list by going to Contact and e-mailing us a request to remove your name from the online billing application. Does this site send e-mail to site visitors? At times, online surveys are conducted in which you can choose to participate. In addition, we may use e-mail to communicate with our customers, to respond to visitors' e-mail, to confirm orders placed online, and to send information that a visitor has requested. Occasionally, we may use opt-in e-mail lists from third parties to promote our latest specials. If you receive an unwanted e-mail from us, you can use the Reply feature on your browser and simply ask us to remove you from our list. What are cookies and why do you use them? A cookie is a small, encrypted data string our server writes to your hard drive that contains your unique User ID for our Web site. We use cookies to deliver web content specific to your interests, to keep track of your order as you order services, and to control access to our premium content. A cookie cannot be used to access or otherwise compromise the data on your hard drive. You can choose to change your browser settings to disable cookies if you do not want us to establish and maintain a unique Les Dames d'Escoffier.com User ID. Please be aware that cookies may be required to complete certain functions on this Web site, such as ordering in our online store. To disable cookies, click here. Do you accommodate links to other sites? This Web site contains links to other Web site. We are not responsible for the content or the privacy practices employed by other sites. We are committed to safeguarding customer privacy on all our Web site. We require our employees to protect the privacy of information about our customers and expect our partners and suppliers to do so as well. You can feel confident that your individually identifiable information will be protected when you access your account or order services from us over the Internet. What is Les Dames d'Escoffier's position regarding online advertising and third party ad servers? As part of the online advertising process, we use information supplied from third party companies in several ways however, this is aggregated data and does not personally identify any individual online user. This data is used to:
Personally identifiable information such as name, address, phone number or e-mail address is not collected. In addition, some Les Dames d'Escoffier Web site may accept advertisements from third party advertisers. These advertisers are carefully selected to provide information about products and services that we think may benefit Les Dames d'Escoffier customers. These third party advertisers may collect non-personally identifiable information about users of this website for the same reasons listed above, but personally identifiable information is not collected. Les Dames d'Escoffier does not have control of nor access to any information contained in the cookies that are set by third party advertisers. Non Personally Identifiable Information Collected Automatically Cookies help Les Dames d'Escoffier to enhance the user's online experience and are used to:
However, customers are free to delete web site cookies. Most Internet browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. However, you need to understand that some Web site/adserving companies have the ability to reestablish your history even after cookie deletion, if you reenter the same site on another occasion, or some other site tracked by the adserving company/network, and specifically provide personal data. Deletion of cookies alone does not prevent adserving companies from reestablishing history on a visitor. The visitor must either continue to decline cookies each time it reenters the site to keep the tracking severed, if desired, or opt-out. When you opt-out, your unique user ID cookie is erased and you are reassigned an anonymous, non-id cookie. This new cookie tells Web site that you have opted out and they will then know not to attempt to assign other cookies to you in the future. Opt-out cookies do not contain a unique user ID number therefore Web site are not able to identify your computer uniquely. Customers who choose to continually delete cookies and not opt out can have their browser advise them each time a web site attempts to send a cookie to your system. At that time, you can choose to either Accept or Cancel a cookie. Customers who choose to "opt out" after deleting cookies will receive an anonymous/non personally identifiable cookie. Personally Identifiable Information Personal information voluntarily supplied by customers who get information or purchase Les Dames d'Escoffier products on our web site or as a result of interacting with our banners/advertising on outside Web site is not shared for use outside Les Dames d'Escoffier. This information is Les Dames d'Escoffier proprietary data and is not available to any outside company in this personalized form. No outside company is allowed access to this information. For example, if you enter your phone number and e-mail address and ask to be contacted when a new product is available in your area, we will notify you when the new product is available, but we will not use this information for any other reason nor will we share it with any outside company. Should any changes be made in the way we use personally identifiable information, Les Dames d'Escoffier will contact you via e-mail notifying you of this change and to give you the opportunity to choose to opt-out of such use. Who do I contact if I am concerned about online advertising and privacy? All concerns or questions about your privacy related to online advertising should be sent to Les Dames d'Escoffier care of our Webmaster. Does Les Dames d'Escoffier use the information provided online to profile its customers? The combination of offline and online information provided by the customer has the ability to enhance the customer experience, and make the consumer's interaction with Les Dames d'Escoffier more meaningful and relevant. Les Dames d'Escoffier requires notification of any consumer profiling or purchasing behavior being captured by Les Dames d'Escoffier online and combined with offline information be clearly stated to the consumer at the time of online data collection. The consumer will have the ability to choose not to have that information aggregated and be part of subsequent marketing campaigns by choosing to be identified within that application. Please note We may disclose personal information when required by law or in the good faith belief that such action is necessary in order to conform to the edicts of the law or to comply with a legal process served on our Web site. SECURITY ISSUES What security measures are in place to restrict access to personal data? There are a variety of security measures in place that limits internal access to data stored by the Les Dames d'Escoffier site. Access is restricted to specific IP address and requires an employee to have a secure ID card which access codes changes every 60 seconds. In addition, a daily log review is conducted to spot any inconsistencies. The site is continually updated with the latest known security patches that are periodically published by the system vendor. Any information that you give is password protected. For your protection, the system automatically locks out a user after 3 incorrect tries and after 20 minutes of idle time per secure session. If you forget your password, you will be prompted to supply your customer ID number and your password will be e-mailed to you. What information is stored by the site or in cookies? Registration information, data and contact e-mail addresses are not stored by the Les Dames d'Escoffier site. They are stored in the Les Dames d'Escoffier databases, physically secure environments that are not accessible via the Internet. This information is only available to you through the use of a secure ID and password, and the information is transferred from our databases for your viewing. A cookie is a small, encrypted data string our server writes to your hard drive that contains your unique User ID for our Web site. Cookies help us to identify returning visitor's to our Web site, which allow us to give you a more personalized, useful experience on our website. We use cookies to deliver web content specific to your interests, to keep track of your order as you order services, and to control access to our premium content. A cookie cannot be used to access or otherwise compromise the data on your hard drive. You can choose to change your browser settings to disable cookies if you do not want us to establish and maintain a unique Les Dames d'Escoffier.com User ID. Please be aware that cookies may be required to complete certain functions on this Web site, such as ordering in our online store. To disable cookies, see next section. Here is How to Set Your Cookie Preferences:
|
|||||||
 |
|
|
|
|
|
|
|